This is something I've wanted to post for a while, and considering that I usually come across mentions of the site with regards to its downtime, I thought I'd share some of my positive feelings towards PinPics. Recently my younger brother became upset that he had lost access to his account (for what reason remains unclear) and because he didn't update his email from when I first helped him register, he was unable to reset his login details. I emailed PinPics and received an incredibly fast reply, telling me exactly what I needed to do to get him back into his account. As grateful as I was, my brother was even more so and I really appreciate the way in which the matter was handled.
However, my gratitude to the site extends far beyond this recent anecdote. I started collecting pins when I visited WDW, which was originally the only way I obtained pins. My local Disney store back in the UK then began to stock them, only for the service to be cancelled and the store eventually closed down. I recall a few UK pin trading meets occurring at the store before this happened, none of which I attended on account of my social anxiety and introversion. Consequently, a combination of the aforesaid circumstances really hindered my ability to immerse myself in this collecting hobby. That was until I came across PinPics, which allowed me to circumvent these problems and finally begin trading. Before I knew it, I was able to trade with people worldwide, interacting with many lovely people along the way. Those small interactions gave me the courage to meet more traders, which is why I signed up here. Furthermore, through the site I was able to obtain grails I never considered I would have the chance to own, each now with their own story, built upon my interactions with the people I met through PinPics.
In short, I just wanted to express my gratitude towards PinPics for allowing me to become a trader, something which means a lot to me. I understand frustrations concerning the site's performance, but I wish for this thread to be a place where others can share any positive feelings they have regarding the site.
P.S. I apologise in advance for any lack of coherence, it's 04:15 and I'm pretty rattled!