Seriously?! That's horrible! I know that delivering during the day most likely people aren't home, but it's still their job, that's what they're paid to do. And as for the saying it was delivered when it wasn't, you'd think that would cause more trouble. I know I would be furious. Eeek! A lock box sounds like a great idea. I'll have to look into that! I wourk nights, so I'm always home when they come, problem is that they usually come when I'm sleeping, so they wake me up. Thanks for the heads up!