Pinopolis/ACME/HotArt Pin Updates....Ask all your questions here!

Discussion in 'Disney Pin Discussion' started by Pinopolis Ambassador, Jun 3, 2018.

  1. DisneyJ

    DisneyJ eBay Enabler

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    Glad to hear you received the refund!

    No refund here (maybe today....or maybe not).
     
  2. Disneychildwithin

    Disneychildwithin Well-Known Member

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    I too am awaiting a refund...and to receive the Golden Magic pins.
     
  3. disneykins

    disneykins DPF Charter Member DPF Charter Member

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    Same here.
     
  4. DisneyJ

    DisneyJ eBay Enabler

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    I was told “the Diva refunds will be completed today”.
     
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  5. xdattax

    xdattax Well-Known Member

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    Not much of today is left.
     
  6. DisneyJ

    DisneyJ eBay Enabler

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    Absolutely true. I was provided that update earlier today - but, so far (same waiting game).

    *Update (6/22) - still no refund
     
    Last edited: Jun 22, 2018
  7. xdattax

    xdattax Well-Known Member

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    No refund here either, 6/23, morning.
     
  8. disneykins

    disneykins DPF Charter Member DPF Charter Member

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    I received mine yesterday. They are processing them.
     
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  9. chubs191

    chubs191 Beautiful Tomorrow Admirer

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    It can take up to two weeks for a return to process if you paid with your credit card, paypal is the only one that does it instantly.
     
  10. mystolle

    mystolle New Member

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    I am also awaiting my refund. I have sent several emails over the past two months as I need the funds. I paid through PayPal in Oct of last year, so no transaction on the site anymore. The only option is to send me the refund as a payment/gift to my PayPal account, not sure why it is taking so long.
     
  11. DisneyJ

    DisneyJ eBay Enabler

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    Refund received!
     
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  12. pinbum

    pinbum Member

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    I need tracking# for the jumbo pin I bought Dad on fathers day maybe I should just give him the pin next fathers day.
     
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  13. starry_solo

    starry_solo Judge of the Dark Court Staff Member DPF Super Moderator

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    Who are you? That might help the Pinopolis people identify you. It's weird that this is only your second post and you've been a member here for almost a year.
     
  14. mystolle

    mystolle New Member

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    Hi, why is it weird? I just have not posted on the forums, but I visit them for all pin news. I posted now because I was seeing posts from others talking about the refunds. As for identification, I have been in communication and they have my order confirmation email and PayPal emails forwarded. I am patient but the mention of refunds being completed and the no communication got my attention. I am happy to report though that I got my refund today.
     
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  15. TheMickeyMouseRules

    TheMickeyMouseRules Cat Expert Mouse Authority and Paperfolder

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    Congrats! Glad the refund came through.
     
  16. chubs191

    chubs191 Beautiful Tomorrow Admirer

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    Are these orders going out in alphabetical order? I mean, I'm used to being last because of school and all... It seems like Pinopolis needs more help in the shipping department.

    Can you post the shipping updates here as well? I left FB and it's a little difficult to get on your page to get updates.
     
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  17. KT07

    KT07 Active Member

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    Why are y'all still dealing with these guys? It still seems it is only a money making venture girl them and that customer service is lower on the list of things to do. Sell pins and make pins to sell is what it seems like to me. Odd to me. But what do I know. I'm just a little guy with only cheap pins. Lol
     
  18. KT07

    KT07 Active Member

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    Would think they would be more on top of things. No one else gets a free money making business like this with the OK of Disney. They need to stop playing around and spend some of that money on setting up a real staff. Not just a mom and pop shop that is in well over its head. Or at least it seems that way now, just as it did in the beginning of this.
     
  19. KT07

    KT07 Active Member

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    +10000000
     
  20. pinbum

    pinbum Member

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    I still have not received my tracking # for my fathers day sale pin!!!When will this pin ship?
     
  21. xdattax

    xdattax Well-Known Member

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    And I still have yet to see the refund on the Diva series. Anyone else still waiting?
     
  22. Justin_Bieber

    Justin_Bieber Member

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    I also have also not received tracking for the fathers day pin I ordered its not like its still in production :(
     
  23. TheMickeyMouseRules

    TheMickeyMouseRules Cat Expert Mouse Authority and Paperfolder

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    Yes, agreed no tracking here either for any recent purchases.

    Some of my refunds have been made, but not all.
     
  24. Disneychildwithin

    Disneychildwithin Well-Known Member

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    Still no Golden magic pins or Villain refund...hope recent orders don't go before those are all straightened out first.
     
  25. Justin_Bieber

    Justin_Bieber Member

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    I think we need some kind of answer or reply this feels uncomfortable now
     

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