Pinpics emails... an observation

Discussion in 'Disney Pin Discussion' started by TheMickeyMouseRules, Oct 1, 2018.

  1. TheMickeyMouseRules

    TheMickeyMouseRules Cat Expert Mouse Authority and Paperfolder

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    Yesterday, another trader (@justharry... thank you by the way) pointed out to me that my email address was no longer showing in my pinpics messages. Thus, I went into "edit profile" to see what was up. Sure enough my email address was no longer listed (no idea what happened to it and why it was no longer attached to my account). So I added my email back to my profile.

    Low and behold!
    As of earlier today, those very distracting pinpics emails are now appearing in my email inbox again (haven't seen a pinpics email in my inbox for probably over 5 months.)

    So as a suggestion... check to see if your email is still listed in your profile. If it is not... add it back. Perhaps this will fix your pinpics email issue too (if you are having one)...
    Just wanted to share... :cheshire:
     
  2. ItzaPinfan

    ItzaPinfan Noob

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    thanks so much for posting this...phew, and I thought it was just no one wanted to play (trade) with me...check your pinpics people! make a girl’s day and trade that Tiana nesting doll to finish her set! Lol...
     
  3. pinnochiolover

    pinnochiolover DPF Member

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    Check your lists of trades, wants and owns too, every now and then I notice pins have dropped off my lists. (Frustrating when you have pins to trade and they stop showing as such.)
     
  4. ItzaPinfan

    ItzaPinfan Noob

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    Curiouser and curiouser...I will check stat! Thanks.
     
  5. cadien

    cadien Well-Known Member

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    I just recently went in and noticed over 30 trade requests. That was a shock! I hadn't been logging on with the database being down and of course haven't been receiving emails. My email address is still on my profile though. I just now checked.

    Some of the requests were 3 or 4 from the same person in the same week for the same pin. Does that mean the system is glitching or they're just over-eager? It was for just an OE to boot. Frankly my inclination is to ignore that one completely in case they're that aggressive in correspondence as well.
     
  6. swscref

    swscref Active Member

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    This happens to me all the time. They have a serious bug that alters your inventory.
     
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  7. ItzaPinfan

    ItzaPinfan Noob

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    @cadien I know as a noob I mistakenly sent double requests to a couple people (okay truth, like 5 people), but I was learning how to check the sent and was getting confused when I realized it was the system loading at sloth DMV speeds which is why my sents weren’t coming up.
     
  8. cadien

    cadien Well-Known Member

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    Two I definitely expect to be a glitch in the system. But three with at least a day between each one makes me a little more uneasy. And mostly just because I've dealt with people who got really confrontational when you weren't interested in their trade and I hate being put in that position, even online.
     
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  9. momin.ator

    momin.ator Well-Known Member

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    Don't forget that the system is not sending multiple trade requests right now. You have to go back and
    send to each member separately.
     
  10. cadien

    cadien Well-Known Member

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    I'm not sure I know what a multiple trade request is. I think I've always sent to each member but now I'm not sure.
     
  11. momin.ator

    momin.ator Well-Known Member

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    It is when you add many different traders to the list and then hit send. Even if you select them all, only
    one is sending.
     
  12. stitchismyspiritanimal

    stitchismyspiritanimal Active Member

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    Dang it, I did that recently. I wonder which one went through?

    Sent from my SAMSUNG-SM-G930A using Tapatalk
     
  13. momin.ator

    momin.ator Well-Known Member

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    I think you can look at your sent folder.
     
  14. cadien

    cadien Well-Known Member

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    Well I'm still not receiving email notifications of trade requests, but I replied to a few requests yesterday and did receive email notification of their subsequent responses. So that's something.
     
  15. tiffychann

    tiffychann Well-Known Member

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    If we check our "Sent" box and we see that a request has gone through, does that mean the person on the receiving end actually got the request?

    Also curious when did this start happening? I may have to go back and see if any of my requests got through to the people I wanted to connect with.
     
  16. momin.ator

    momin.ator Well-Known Member

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    I don't remember exactly when, but I think it was after PinPics was down and they
    brought it back up.
     
  17. firechief18

    firechief18 Member

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    Thank you for the alert. Will check my profile.
     
  18. ItzaPinfan

    ItzaPinfan Noob

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    Anyone know how to get ahold of Pinpics Admins?

    Selected forgot my password Friday, 'you will receive an email with a new password', Saturday still no email. I've tried several times, can't get into my account. Early Yesterday submitted my issue via their ‘Contact Us’ page/form, still nothing. I have pending trades, and am low key freaking out as I can’t communicate with my trading partners and have been locked out of my account since Thursday night...
     
  19. TheMickeyMouseRules

    TheMickeyMouseRules Cat Expert Mouse Authority and Paperfolder

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    Have you tried contacting the pinpics ambassador in the Pinpics forum? Sometimes the pinpics ambassador will post in DPF... But you will have much better luck posting in a pinpics forum thread directly. There is a pinpics forum thread just for the ambassador, so I would give posting your message there a try.

    The pinpics forum is now 100% affiliated with Tapatalk, so if you have Tapatalk you should be able to access it in the Tapatalk app. The link on the pinpics.com website no longer works for me...

    Edit: Name in Tapatalk is "Pin Pics Forum"
     
  20. cadien

    cadien Well-Known Member

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    You can also access it via the Tapatalk website if you’re on desktop.
     
    Last edited: Oct 6, 2018
  21. ItzaPinfan

    ItzaPinfan Noob

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    Thanks so much...downloaded the app and on it now..and I think I found an admin...pMd them..I’ll try a fB message too...


    Sent from my iPhone using Tapatalk
     
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