2013 Fairytale Designer Collection
I got Belle online, (thank you for the link so much!) but when I have gone in store for the raffles there has been a mix of women and men. Some seem like collectors and some resellers. Some I hear talk about how it is for their daughter who is in school. There are two older guys I have seen every time but only one buys a doll even though they both put their name in the raffle. I think he is a collector and not a reseller.Either that or he is buying for his daughter or niece or someone who is a collector.
I have heard from CMs that LE Snow White originally took forever to sell out in the stores!
There is usually one doll put aside for every 10that will be out on sale for Disney Store guests so cast members definitely have the opportunity to obtain le dolls.I cant believe how crazy this is. I wasn't collecting when the Designer dolls came out, but some peoples reaction and the whole scalping/reselling thing just really disgusts me. I think its so sad for someone who really wants a doll as part of thier collection and they miss out. And that it could have gone to someone who is marking these WAY up and putting them on ebay. Its just so sad.
I also feel really bad for the Disney employees who cant enter the raffle or get a doll. I guess they could send a friend in for the raffle for them though. I talked to someone at a local DS who seemed like a collector too. I felt bad for them to not be able to get one.
Now Im REALLY freaking out about Ariel. She was really the only one I wanted from the start. I decided to go ahead and get Belle and Rapunzel too because I love them both and knew Id be upset if I missed out on them later. Thank you for posting the links for Belle, I was able to get her pretty quickly. I have planned to be at my local store for Ariel in two weeks. I just hope I can get her in the store rather than staying up to get her online that night. I know she is going to sell out so fast.
And then Im done with dolls until next year (LOL yeah right!). I have heard rumors of Designer Anna and Elsa, plus more DFDC couples next year, and of course they are doing something special for Sleeping Beauty. I MUST get a LE Aurora if they do one, and Aurora/Prince Philip if they do those.
I have positive Disney Customer Service experience to share. My doll was scheduled to be shipped to a different address than mine. I called yesterday and was told that it is "too late to revise or cancel" my order. I got upset, but not mean, and told the lady that this was really important to me and that the address was not even a previous address of mine. I would have to drive 6 hours to get my doll if the person at the address would even give it to me. She said she would send an e-mail, but basically told me tough luck. I am really upset all day long. She called me this morning and said that she got to thinking during her lunch break and called a friend she knows in the shipping department in Tennessee. She explained the situation to him and he personally relabeled my doll and fixed everything before the scheduled UPS pick up today. When I thanked her on the phone she said that she could hear in my voice that I really cared about this doll and she wanted to do extra to help me out. I checked the online order and the address is fixed and everything is better. I feel so blessed to have connected with somebody who actually cares and goes the extra mile to help her customers. If I can find her name, I'll post it on here so you can ask for her if you need to call!
I know that I wrote down her name somewhere. I'm going to find it and follow your example. Who know, maybe she'll get a thank or something from her boss. I wasn't necessarily upset with her yesterday, I just felt hopeless and defeated. That she would sense that, go the extra mile, and then call me to help ease my worries, means the world to me. Belle is my favorite princess and I adore this set and now I get to have her. I knew there was a reason I love Disney. They have the ability to make me feel like a little girl again! Thanks for your support forum friends!That's so great!
I went to the "Contact Us" and gave positive comments for the CMs that helped me so much. No matter how much we may thank them, I feel it's important for the higher ups to know just that their employees go out of their way to help customers, and this only reflects positively for Disney.
What an amazing story! This truly brings me happiness and I am so glad that you were able to get all of this squared away so that you receive your doll. So many bad things happen in the world every day and sometimes we lose faith in people, but stories like this are a reminder that there are people that still go the extra mile. Way to go!
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?