Delivery Confirmation

I'm in the middle of a trade right now with an excellent DPF member. My pins arrived two+ weeks ago, and her pins are in USPS purgatory. The delivery confirmation # has them listed at a mail facility in New York for the past 15 days.

So, while DC is proof of delivery, it offers no protection to the incompetence of the post office, correct?

So, why do we use DC? Or for that matter, why do we use the USPS, lol!

Thoughts?

I'm completely with you there. I just sent two out and my post office still has them as leaving for sort facility. That was Monday. And they tell me this happens often that they don't scan the barcode at every stop it makes. So I also wonder why bother paying for it if they won't scan it. Getting kinda fed up with USPS.

Once that happened to a package I sent. Weeks later, it came back to me and it looked like someone had set it on fire!

I hope you have a better outcome!

As an internet retailer, I deal with this on a regular basis. At the beginning, Delivery Confirmation wasn't meant to be a tracking tool although over the years that have provided more and more tracking due to customer complaints and requests. The main purpose of it is/was to confirm that an item has been delivered. Sometimes you get the tracking if it is scanned as it goes through each hub. Often times it is not. You basically get a scan to show it was picked up (even then not always) and then a scan to show it was delivered.

Many times our packages are shown as stuck somewhere and then low and behold, the package arrives back on our shop for one reason or another. Don't be surprised if you get the package back. After 21 business days, if the package hasn't arrived anywhere then it is a safe guess that it has been lost by the post office. However, I will say that we have had packages come back to us 2 months later.

HTH!
~Bryana

Spiffie said:

Once that happened to a package I sent. Weeks later, it came back to me and it looked like someone had set it on fire!

Click to expand...

YES!

~Bryana

I honestly hate the USPS service sometimes but it's currently the cheapest there is =/.
Sometimes they don't scan the packages and sometimes even when your package isn't lost they "forget" to scan it or assume someone else did and send it off.

And like one indicent happened to me, a seller said they mailed out pins to me and though it said "preparing for shipment". It's been TWO months and it never left the post office or never got sent. I had to get a refund since it's not my fault and I certainly am not going to pay for thin air, but I do feel bad for the seller. Then again, the seller themselves have had more than just me get upset and say "you didn't send my package" as their packages also never got sent out even though it also said "preparing for shipment". About 10 others I believe. Their rating went down from 100% to 95% if I remember correctly. Haven't looked in a while.

If they make us pay extra for "tracking" they should actually track it! Though it does state "this is not tracking" so I guess that answers that!

So, why do we use DC? Or for that matter, why do we use the USPS, lol!

Click to expand...

IDK. Been wondering about this for years. If it were a private business, it would have closed years ago. :rofl: