Here We Go Again: Frozen Doll Disaster, Round 2?
Sorry you missed them!I am so sadToday was the release online for UK and other countries in Europe. I only wanted Elsa but the UK site was down *again* and I missed out on her :cry: First I missed the dolls in November and now again
My Anna came today, but not Elsa. Elsa's tracking never updated, and when I called Disney, the cast member said that Elsa was scheduled to be delivered with Anna. How does one doll's tracking update the whole time, but not the other one? I have a feeling I won't be getting her.I only started collecting last year, but it seems that this doll release is having a whole lot more problems than past releases.
It's hard to talk to customer service when you have to wait 20 minutes to talk to someone.
I read the threads from November and it sounds like those were even worse.
It's hard to talk to customer service when you have to wait 20 minutes to talk to someone.
My Anna came today, but not Elsa. Elsa's tracking never updated, and when I called Disney, the cast member said that Elsa was scheduled to be delivered with Anna. How does one doll's tracking update the whole time, but not the other one? I have a feeling I won't be getting her.I only started collecting last year, but it seems that this doll release is having a whole lot more problems than past releases.
From my experience, they never ship them together. When I ordered my November ones, they arrived seperately on different days along with some other things I ordered. The CS person likely has no idea what they're talking about, they're hired solely to talk on the phones and don't actually work in the warehouses themselves. It's likely they are in two entirely different locations and they've never even been to the warehouses.
I guess so, I wish they would ship them together. Everyone else is starting to make me get scared because my Elsa hasn't updated yet but my Anna is scheduled to be delivered tomorrow.My November ones came on the same day, and had the same tracking number, so I figured it would be the same this time around. Guess every order is different.
I guess so, I wish they would ship them together. Everyone else is starting to make me get scared because my Elsa hasn't updated yet but my Anna is scheduled to be delivered tomorrow.
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