What can I do?
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- Nashville TN
Hey all,
I recently purchased a pin off of eBay from a seller in France. Nothing really expensive, but still... I purchased on May 27, and got an eBay-mail from the seller on Jun 11 (in English) saying they forgot to mail it, and were sending it out on Saturday. Well, I still didn't receive it on July 6 so I opened an eBay request.
On July 10 I got two responses from the seller (in French, which I don't speak). Google translate suggests that they said: "Why did you wait a month to contact me?" and "I indicated the tracking number; it left from California on June 19". Well, the reason I waited so long was I thought it was coming from France, and that can take some time...
On July 12, I got a response (in English) that they could send me the "ticket of the US post office" if I wanted it (uh, yeah!), but nothing—why not just attach it to this eBay-mail?
So, I responded this morning (July 18) and said I still haven't got it, and yes I would like a tracking number.
They responded (in English) with the tracking number and said they had already given me the number (um, no). So, I went to USPS tracking, and it said that this package was delivered on June 14 to my city and zip code... But I never got it!! And the seller said they didn't mail it from California until June 19, so how did I "get" it on June 14???
They haven't pressed the issue yet, but USPS said it was delivered, so I'm sure eBay will side with them. But I never got it! Is there anything I can do to have the USPS check on it? I don't want to punish the eBay seller, because USPS said that it was delivered. But I want my pin!!
Any thoughts or suggestions would be welcomed. Thanks.
I recently purchased a pin off of eBay from a seller in France. Nothing really expensive, but still... I purchased on May 27, and got an eBay-mail from the seller on Jun 11 (in English) saying they forgot to mail it, and were sending it out on Saturday. Well, I still didn't receive it on July 6 so I opened an eBay request.
On July 10 I got two responses from the seller (in French, which I don't speak). Google translate suggests that they said: "Why did you wait a month to contact me?" and "I indicated the tracking number; it left from California on June 19". Well, the reason I waited so long was I thought it was coming from France, and that can take some time...
On July 12, I got a response (in English) that they could send me the "ticket of the US post office" if I wanted it (uh, yeah!), but nothing—why not just attach it to this eBay-mail?
So, I responded this morning (July 18) and said I still haven't got it, and yes I would like a tracking number.
They responded (in English) with the tracking number and said they had already given me the number (um, no). So, I went to USPS tracking, and it said that this package was delivered on June 14 to my city and zip code... But I never got it!! And the seller said they didn't mail it from California until June 19, so how did I "get" it on June 14???
They haven't pressed the issue yet, but USPS said it was delivered, so I'm sure eBay will side with them. But I never got it! Is there anything I can do to have the USPS check on it? I don't want to punish the eBay seller, because USPS said that it was delivered. But I want my pin!!
Any thoughts or suggestions would be welcomed. Thanks.
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