Thanks.
I noticed each doll had the entire set price of $649.75 printed on the back of the slipcover as opposed to $129.95 for individual dolls so I suppose that's why they can't break it up. I think their system views the entire set as one item. I will never order a set like this again, as it is easier to return an individual doll if something is wrong and you don't risk losing ALL of the dolls if one or a few are damaged.
After I moved on from my freakout of the damaged slipcovers, I noticed that the display boxes were pretty beat up as well with a couple of the name plates chipped in several places. If I deboxed my dolls I wouldn't care but since I want to display them with the slipcovers, I returned them this morning. To be honest, the dolls themselves weren't in the best condition either -- they all looked like they had just woke up from a long nap, with really bad hair and messed up outfits, but I could have opened the cases and smoothed all that out it if the boxes and slip covers weren't so bad.
I had to pressure the DS to send me a return label right away (it can usually take up to 3 days!) because I was worried 1) they would run out of sets and 2) because I am going on vacation in a couple of weeks and if they take too long to send I won't be here when they arrive. They said they would send me a replacement set-- one that was "handpicked" to make sure there was no damage. I was so annoyed, I almost told them to just refund my money, but I think that would have left me completely heartbroken after I'd calmed down, so I am giving them one more chance! So we'll see what happens.
Good luck with your set! I hope it arrives in great condition!