We can purchase the doll, but not during our shifts. We are never allowed to shop during our shifts. WE ARE NOT ALLOWED to put ANYTHING on HOLD. This is a strict policy. We cannot hold anything in the back. We get in trouble if we do. I think it's a warning for the first time, then you get written up, this situation then gets sent to the DM, and it stays on your record.
Each store keeps track of their sales and we email those results to our DM at a given time. I have not bought any dolls from my store, I've bought them online for many reasons, 1. ebates, 2. school, 3. to get away from guests who might know me. I don't want them thinking I'm getting special treatment especially what happened with my manager. My manager who had the day off, came to the store early to buy one of those Limited Edition Gothel dolls for her niece. We had a long line outside for Gothel. When the doll sold out, some of the guests started complaining about her and accused us of holding dolls in the back. It caused so much ruckus in the store.
I've been there for almost 5 years, even when I'm not in my uniform, or if I'm off, and I'm in the store, I still get recognized as a CM. So after what happened with my manager that one time, I have been scarred to even try to wait in line at my own store. Even for previous dolls, limited edition dolls, or LE vinylmation, I've gone to other stores cus I don't want to deal with guests like that.
The Snow White doll I received has this black dot on her face, so does my Mulan. I'd go to the store, so I can see the doll and quality. But if you are someone who wants to get their doll right away and not have to wait for that shipment confirmation from online, buy it from the store. Go early if the mall permits you to line up. If you'd rather not deal with the craziness, take your chances online.