DisneyStore Limited Edition 17" Dolls Discussion
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DisneyStore Limited Edition 17" Dolls Discussion
- Thread starter lordofanime
- Start date
- Status
I have still not received the pink Aurora to Europe. I e-mailed them on Friday and again and Monday and they are now sending me a replacement doll, very nice after all but I'll be relieved once it gets here. 
My blue Aurora and Maleficent have been sent to but only the Aurora has a UPS tracking number oh lord we'll see.
My blue Aurora and Maleficent have been sent to but only the Aurora has a UPS tracking number oh lord we'll see.
I haven't seen any of these dolls in person but stock pictures and collectors pictures are really quite different.I was a bit disappointed with Phillips Stock photos but after I saw some other photos of him I was really satisfied with his apperance. He looks great and is my favourite of the group!
I have still not received the pink Aurora to Europe. I e-mailed them on Friday and again and Monday and they are now sending me a replacement doll, very nice after all but I'll be relieved once it gets here.
My blue Aurora and Maleficent have been sent to but only the Aurora has a UPS tracking number oh lord we'll see.
in the same boat eating for the replacement to be sent, please mention it when it does and I'll do the same keep checking religiously
SquigglyFlowers
SquigglyFlowers
- Messages
- 18
- Location
- Manchester UK
I always thought I would prefer Pink, but seeing them in person I do think the Blue is prettier.
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- 1,073
- Location
- Florida
My Blue Aurora tracking info updated last night and she will be here tomorrow.
It's interesting that my Cinderella set shipped last Thursday and will be delivered today, and Blue Aurora shipped yesterday and will be here tomorrow.
It's interesting that my Cinderella set shipped last Thursday and will be delivered today, and Blue Aurora shipped yesterday and will be here tomorrow.
No joke, I felt the EXACT same way when I got mine home. Then I repositioned them inside the box and I like them both the exact same. I think they've displayed the blue one better, something about the way they've positioned her head. I'm really glad I got both (but honestly, I hate to rub it in on here since everybody's still waiting for theirs or dealing other shipping nightmares).
I'm still waiting for pink aurora to ship, but I've spoken to Disney like 4 times over it and they assure me it's still coming so.... I guess I just have to wait. Good news though; my blue aurora, maleficent & phillip should be here Friday! Woooo!
What the.. I just got reply for my latest email to Disney store US about my pink aurora. I was asking for the replacement and tracking. And this is what I get:
Regrettably, as your order was being prepared for shipment, we discovered we had insufficient inventory on item your item as it is no longer available.
I'm sooooo mad right now this cannot be right. I pre-ordered in July.
Regrettably, as your order was being prepared for shipment, we discovered we had insufficient inventory on item your item as it is no longer available.
I'm sooooo mad right now this cannot be right. I pre-ordered in July.
Usually if they over-sell they cancel WAY earlier. I think it's pretty safe to say that someone who got a replacement took away from your inventory :/ This is ridiculous - they need to allot a specific allocation to replacements so that it doesn't deplete anyone else's orders.
Yikes, this makes me highly paranoid and I have sent off yet another email about mine. They are supposed to be sending me a replacement. I don't think they would have had enough replacement dolls for all the International orders that didn't end up getting shipped. I would love to know what actually happened to these dolls and what they plan on doing it to stop it happening again
I'm also waiting on my Maleficent order. I got the confirm email of purchase. Then my bank had the amount from Disney on hold. I look today and the money is no longer on hold - it is back in my account, and my order Still says Active.
Same for me...my order is active but the money is no longer being held as a temporary authorization on my credit card.
I'm seriously crying my eyes out right now. I just got off the phone with DS, and they confirm there is no more pink auroras in the warehouse. At this moment I'm just deeply saddened, I can't believe this. Can't even bother to be mad at all.
I just wanted that pink doll so much, waited months! I really, really wanted the pink one..
I just wanted that pink doll so much, waited months! I really, really wanted the pink one..
I'm so sorry this has happened to you. Maybe there might be someone here who has 2 and willing to sell for a very reasonable price?
Many hugs your way.
This is really unacceptable from Disney; they should really get their stuff together. I'm worried people are going to get two dolls because of one replacement and their original - I don't see how they could run out if they were originally preordered, unless they've been sending double ups out.
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- California
Lost dolls, that's what has probably happened. Same thing happened with the November Frozen dolls, a whole shipment of Elsa dolls was lost and people who found someone competent on the phone to talk to were able to get replacements issued right away.
Disney really needs to step up their game and make it up to people who pre-ordered. What's the point of "pre-ordering" if they can't fulfill them? - Status