• Guest, Help The DPF Community Thrive - Join Our Donation Drive Today!

    We're launching a special DPF Donation Drive to ensure our beloved forum continues to flourish. Your support is vital in helping us cover essential server costs and keep our community running smoothly — This is more than just a donation; it's an investment in the future of our community.

    Join us in this crucial drive and let's ensure our forum remains a vibrant and dynamic place for everyone.

    Please visit the DPF Donation Drive Thread for details and instructions on how you can make your donation today!

LEs NOT returnable ???

Status
Not open for further replies.
LEs NOT returnable ???

suzanneb

DPF Charter Member
DPF Charter Member
Rating - 100%
46   0   0
Messages
672
Location
Texas
I'm hearing that LE pins are NO LONGER returnable, even as soon as day after purchase. Comments folks?
thanks
 
Doesn't make much sense to me, unless it's because they have smaller areas for the LE pins and they don't want to clutter the racks with a variety of 'stragglers'.
 
Thats very strange. But I cant think of a time that I returned a pin that I bought at a resort, but I could imagine certain situations.
 
The only time I heard that was when it was a blind pack LE set. I actually had to return it because the post was broken on the mystery pin, but when I was there in November, I did not hear that, though I did not try to return any just for the heck of it.

Thinking about it, it might be their first attempt to stop scalping, by preventing someone from buying large quantities of LEs, and returning those they can not quickly sell
 
Last edited:
I'm pretty sure that the Parks often confuse LE and Limited Release. A standard LE pin should be able to be returned with a receipt. As broncobilly83 stated, unless it is a mystery blind bag pin or a Limited Release box, which clearly state that all sales are final, you should be able to return the pin.
 
I haven't heard anything about LE pins but I had a really hard time trying to return a WIR mystery box. We just bought/opened it and wow we got one of the two we needed to complete the set after buying 9 boxes but the pin was really damaged. It was of Fix-it Felix. He had a blue spot on this throat and it was badly scratched up so I returned it. The lady at the register said she didn't see any damage and was given me a hard time even after the other cast member at the register said he saw it. I guess she thought I just got extras and wanted to return them which wasn't the case.
 
Maybe the CM that told me that got confused with Limited Release ?

Sometimes it depends on the CM, some are misinformed. For example, a CM told me I couldn't return pins at all! That they were all final sale (even though in the receipt it doesn't say final sale) and it was just a simple rack pin. Then I went to another pin store and they took it back with no issues.
 
I've returned an LE before without any problems. If there's no mention of it on the receipt or on the item your purchasing, then they have to take it back or at the very least, give you credit. I would make sure to get the employee name and then ask to speak to their manager. If there's still a problem, ask to speak to an area or department manager. Basically, keep complaining until they give you your money back. No one at Disney wants an irate customer in their store!! Also, the refund/return policy should always be clearly stated or posted and if it's not, the ball is in your court and at your advantage.

I'm sure Disney pin shopping locations get flooded with people buying the maximum 2 pins per person with the intention of trading or selling the pins. Then when the pin turns out to be a complete dud and no one wants it, these people return the pins which is probably super annoying to employees and managers. BUT, if they want to release LE pins, this is what they're going to have to deal with. Some pins are hot, others are not.

I once saw someone return a sold-out LE pin and the next person in line is like..."I'll buy that pin that they just returned." lol
 
Hopefully not. I have some receipts for ones that I bought and nothing there says "no returns." Problem is, I probably don't have the gift card I bought them with. LOL.
 
I know I went to return a PODM that I bought for someone that they changed their mind on and I was told no returns on LE's the lady behind me said she'd buy me anything in the store that came out to 20 so I got a booster pack for my daughters she didn't mind the difference LOL
 
Hmm, might be a DSF thing, but that's always been the policy at the Soda Fountain. You can't return ANY of their pins. (I think they'll exchange if they can, or allow a return if the pin is damaged in some way, but otherwise all sales are final). But the receipts do say no returns on limited merchandise (they used to manually stamp that on every receipt)...

I assumed that was standard practice for all LE pins throughout Disney...
 
Subject to what a particular state's laws might say, there generally is no automatic right to return a purchase unless it is defective, 'not as described', etc.
 
Sun, I just wanted to do an "even exchange" WITH receipt, & the LEAD at LGM said LE's were no longer returnable. She did finally allow my even exchange using the LE pin I bought there Sat
 
well i for one can see it cutting down on the sharks at epcot trading for the new release and then returning them for big bucks at the end of the day!!
for the average trader I dont see it being a biggie!! Unless you buy pins and then return them cuz they dont trade well, which seems kinda silly!!
 
Reciepts are usually put in bags, i have seen them trade and ask for the bag, with reciept in it, and at the end of the day return all merchandise to pin central,CMs are often very irate, but till now nothing that they could do, some used to walk away with a couple of hundred bucks and as many hot traders/sellers as they wanted, usually more than enough to cover admission and write it off as a good day at :"work". SAd very sad, hopefully this will now cease.

Some people must not have mirrors in their homes so they dont have to look at themselves!!
 
Status
Not open for further replies.
Back
Top