New Disney Store doll images found
ElleB
New DPF Member
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Actually, Disney wants us to be very knowledgeable about all the products in the store. They encourage us to take advantage of the visual books to see which products are coming and to check whether or not we can put them out on the floor. I once had a seasonal CM ask me if we had any Dora the Explorer stuff in the back :eek2: lol
It is disappointing when there are others who don't know the products well or these characters from the movies. It makes us look bad and the company look bad.But there is always room for improvement. :hsd: and Disney is smart for re-releasing movies and releasing products from those movies, it helps people get familiarized with their characters. :naughty:
But every CM has access to all the backroom stock and is responsible for getting product out there. There are actually a lot of people who aren't familiar with Mother Gothel's name. They don't really mention her name a lot in the movie, heck I didn't even know Gothel was her name either until I saw that we got a surprise shipment in of the LE Gothel Doll last year.:angel: But now I know :salute:
Stores should be getting these products in soon. Some get them earlier than others, so everyone will just have to keep checking in with their stores. Each Disney Store is different, and some stores get in more products or exclusive products than other stores. I'm not exactly sure why, my managers say it's based on volume. :wiggle: But it's kind of a pain traveling to different Disney Stores to get certain items.
It is disappointing when there are others who don't know the products well or these characters from the movies. It makes us look bad and the company look bad.But there is always room for improvement. :hsd: and Disney is smart for re-releasing movies and releasing products from those movies, it helps people get familiarized with their characters. :naughty:
But every CM has access to all the backroom stock and is responsible for getting product out there. There are actually a lot of people who aren't familiar with Mother Gothel's name. They don't really mention her name a lot in the movie, heck I didn't even know Gothel was her name either until I saw that we got a surprise shipment in of the LE Gothel Doll last year.:angel: But now I know :salute:
Stores should be getting these products in soon. Some get them earlier than others, so everyone will just have to keep checking in with their stores. Each Disney Store is different, and some stores get in more products or exclusive products than other stores. I'm not exactly sure why, my managers say it's based on volume. :wiggle: But it's kind of a pain traveling to different Disney Stores to get certain items.
Not to be snarky or anything, but what is with CMs of the Disney Store not knowing who Mother Gothel is? This is not the first time I've heard that. Product knowledge is one of the most important things about retail, and if these people are not into Disney's films, then what on Earth are they doing working there? I can understand if they didn't know that a new doll was coming out, since CMs that work the sales floor are not necessarily privy to what is in the stock room until floor displays are set up.
But yeah, my closest Disney Store also lacks any of the newest dolls (Gothel, the Three Good Fairies, etc.). I saw Genie and King Triton yesterday, but otherwise, it was business as normal. I really don't understand how product launches are being handled if items are showing up in select stores only. It makes the Designer Doll releases seem organized in comparison, and we all know how weird that was!
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