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Pinopolis/ACME/HotArt Pin Updates....basically messages from them

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It can take up to two weeks for a return to process if you paid with your credit card, paypal is the only one that does it instantly.
 
I am also awaiting my refund. I have sent several emails over the past two months as I need the funds. I paid through PayPal in Oct of last year, so no transaction on the site anymore. The only option is to send me the refund as a payment/gift to my PayPal account, not sure why it is taking so long.
 
mystolle said:
I am also awaiting my refund. I have sent several emails over the past two months as I need the funds. I paid through PayPal in Oct of last year, so no transaction on the site anymore. The only option is to send me the refund as a payment/gift to my PayPal account, not sure why it is taking so long.
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Who are you? That might help the Pinopolis people identify you. It's weird that this is only your second post and you've been a member here for almost a year.
 
starry_solo said:
Who are you? That might help the Pinopolis people identify you. It's weird that this is only your second post and you've been a member here for almost a year.
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Hi, why is it weird? I just have not posted on the forums, but I visit them for all pin news. I posted now because I was seeing posts from others talking about the refunds. As for identification, I have been in communication and they have my order confirmation email and PayPal emails forwarded. I am patient but the mention of refunds being completed and the no communication got my attention. I am happy to report though that I got my refund today.
 
mystolle said:
Hi, why is it weird? I just have not posted on the forums, but I visit them for all pin news. I posted now because I was seeing posts from others talking about the refunds. As for identification, I have been in communication and they have my order confirmation email and PayPal emails forwarded. I am patient but the mention of refunds being completed and the no communication got my attention. I am happy to report though that I got my refund today.
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Congrats! Glad the refund came through.
 
Are these orders going out in alphabetical order? I mean, I'm used to being last because of school and all... It seems like Pinopolis needs more help in the shipping department.

Can you post the shipping updates here as well? I left FB and it's a little difficult to get on your page to get updates.
 
Still no Golden magic pins or Villain refund...hope recent orders don't go before those are all straightened out first.
 
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