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Pinopolis/ACME/HotArt Pin Updates....basically messages from them

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It can take up to two weeks for a return to process if you paid with your credit card, paypal is the only one that does it instantly.
 
I am also awaiting my refund. I have sent several emails over the past two months as I need the funds. I paid through PayPal in Oct of last year, so no transaction on the site anymore. The only option is to send me the refund as a payment/gift to my PayPal account, not sure why it is taking so long.
 

Who are you? That might help the Pinopolis people identify you. It's weird that this is only your second post and you've been a member here for almost a year.
 
starry_solo said:
Who are you? That might help the Pinopolis people identify you. It's weird that this is only your second post and you've been a member here for almost a year.
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Hi, why is it weird? I just have not posted on the forums, but I visit them for all pin news. I posted now because I was seeing posts from others talking about the refunds. As for identification, I have been in communication and they have my order confirmation email and PayPal emails forwarded. I am patient but the mention of refunds being completed and the no communication got my attention. I am happy to report though that I got my refund today.
 
Congrats! Glad the refund came through.
 
Are these orders going out in alphabetical order? I mean, I'm used to being last because of school and all... It seems like Pinopolis needs more help in the shipping department.

Can you post the shipping updates here as well? I left FB and it's a little difficult to get on your page to get updates.
 
Still no Golden magic pins or Villain refund...hope recent orders don't go before those are all straightened out first.
 
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