Sorry to hear that, teddy.
I think you need to let Disney know how you feel.....there used to be a 'feedback form' that Disney had available at stores for people to fill in, not sure if that's still about now, but maybe worth asking about.
You can also get in touch with Disney customer services here in the UK, although people have had mixed results when trying to communicate with Disney. The address for Disney is on the pinbacks of the UK pins.
I personally find the lack of consistency and continuity in pin stock from store to store and general pin 'attitude' from Disney stores UK to be very frustrating. It would be great to be able to go to all the UK stores and know they are all carrying the same range of pins to sell to everyone, no matter where you're located.
The situation as it stands is borderline ridiculous, with some pins appearing in some shops and not appearing at all in others, online pins showing up in stores....... And as for communicating their intentions, well, I think this thread has illustrated how that 'works'.
I wonder if they ever read any of this.........