Limited Edition 17" Collector Dolls Information
That's a fair point but like I mentioned earlier it is company policy that they cannot change the delivery address or let you pick up a package unless they attempt to deliver first so it really is silly.
I know at the end of the day everyone's experiences with UPS will be different but for so many people to have had problems with them compared to those that have not means that there is something wrong. Even if it comes down to who they contract to do deliveries they are still responsible as they are the ones that hire them. They way I see it is like an aviation company you have your high quality ones that can be quite expensive but generally run on time and have few to little delays and have great customer service. Then you have your cheaper ones that are either always late, always delayed and not the friendliest when it comes to customer service. This is sorta where I see UPS, yes it comes down to the the person delivering but at the end of the day the employees represent the company and it is up to the company to determine how they want the public to percieve them.
I know at the end of the day everyone's experiences with UPS will be different but for so many people to have had problems with them compared to those that have not means that there is something wrong. Even if it comes down to who they contract to do deliveries they are still responsible as they are the ones that hire them. They way I see it is like an aviation company you have your high quality ones that can be quite expensive but generally run on time and have few to little delays and have great customer service. Then you have your cheaper ones that are either always late, always delayed and not the friendliest when it comes to customer service. This is sorta where I see UPS, yes it comes down to the the person delivering but at the end of the day the employees represent the company and it is up to the company to determine how they want the public to percieve them.