DisneyStore Limited Edition 17" Dolls Discussion
But not for Europe.
Some stores are crazy busy with people even camping outside of the mall waiting to get in the next morning. It really depends on your store in your area. I am planning on going two hours early for this store release.
My store cm told me there would be no pink auroras for sale since they sold out during preorder. Is that correct?
Yes. You could only get her on the day she went up for pre-order. They may sell one that isn't picked up by anyone, but its very highly unlikely.
I plan to get all of them if everything works out according to plan.I already have the set of five couples and the pink Aurora pre ordered.
I wish DisneyStore would just come out and say "Don't worry, our website will be fine. It'll be able to handle the traffic of selling 15,000 products in less than hour."
Really? I thought they only sold a set amount as pre-order. So it's different than what they do with the Designer dolls?
That's disappointing- I was going to go day of and get mine since I missed the pre-order date.
I'm officially sick and tired of the US disneystore. It's driving me nuts!
Every single time I order something on there, as time passes by the shipping address is changed without my consent to a random address from my address book!
What is up with their system?!!
I've complained several times, but nothing is really done, except they often screw it up even more.
Now when I looked at my Aurora order, which was supposed to be sent to Japan (which had the correct address up until two days ago), it's changed to Denmark!!! Seriously!!!!!
I'm not sure if I can reach the customer service in time before they ship her (since most others have their dolls shipped already) and I'm not willing to pay the custom charges - especially since it's not my fault in the first place. Damn I'm so angry right now.
Thanx. Called customer service as soon as their phone hours began and it got changed back to Japan. Good thing my Aurora still didn't ship like others. Just got annoyed since it happens every damn time that I pre-order something. Back with Anna and Elsa it took 3 calls and 4 e-mails before the adresses went back to how I originally ordered it.I'm sorry to hear this is happening to you. I am starting to think Disney needs to hire new people or something considering I have heard nothing but horror stories lately about how god awful their website is these days. Contact them as many times as possible and make it clear to them that its being shipped to the wrong address. I seen a similar story on another thread where someone's 17 inch Ariel was shipped to a different state than where they lived but they contacted the Disney Store and they fixed the problem.
Did anyone's Aurora go to in transit?
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