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Pinopolis/ACME/HotArt Pin Updates....basically messages from them

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Pinopolis/ACME/HotArt Pin Updates....basically messages from them
TheMickeyMouseRules said:
I am not sure we can ask the Pinopolis Ambassador. I would assume she is recovering. But perhaps we can all come together and share anything we do find out.

I have not heard any updates on the Taste of Royalty. Sigh...
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Right now, Pinopolis (at least on FB) is using their other employees (Desi is one) to sell their pins. They have a lot of FB live sales (at least two this week)...but no updates on Taste of Royalty.

I just posted an inquiry on their main FB page:
Pinopolis Pin Games

So we will see if anyone responds.
 
chubs191 said:
I would, but I have wanted that Amy Mebberson print to be turned into pins for about 3 or 4 years now. It's not like Disney is jumping at the opportunity...
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Maybe after this Disney will do the danged pins themselves and not outsource it.

I’m waiting on my Taste of Royalty pin as well. I love the art, hence not wanting a refund but how much longer are we going to wait? It’s been almost a year since it was ordered.


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xdattax said:
Maybe after this Disney will do the danged pins themselves and not outsource it.

I’m waiting on my Taste of Royalty pin as well. I love the art, hence not wanting a refund but how much longer are we going to wait? It’s been almost a year since it was ordered.


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It's been over a year since I ordered mine. My order (and payment) was Oct 27, 2017.
 
starry_solo said:
It's been over a year since I ordered mine. My order (and payment) was Oct 27, 2017.
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Same
xdattax said:
Maybe after this Disney will do the danged pins themselves and not outsource it.

I’m waiting on my Taste of Royalty pin as well. I love the art, hence not wanting a refund but how much longer are we going to wait? It’s been almost a year since it was ordered.


Sent from my iPhone using Tapatalk
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I mean, they would make a great boxed set for the food and wine, since the print is only sold during the food and wine.
 
I actually bought the Mulan Taste of Royalty last year intending to give it to a friend for Christmas 2017. I guess at this point I wouldn't be surprised if it doesn't even come in time for Christmas 2018!
 
@Pinopolis Ambassador - A lot of pins have been imagined, designed, fabricated, and released by Pinopolis/ACME/HotArt since these were ordered well over a year ago. I just don't get it. We have been extremely patient and I'll even say forgiving about the delay, and we keep buying the newer pins. This isn't directed at the messenger (Ambassador) , but at the message she is given to bring to us. PLEASE PASS THIS ON to whoever can actually do something to get this moving. If it were my company, I would send out the pins when they came in along with a refund as a gesture of goodwill. I know there is a bottom line in every sale, but if collectors lose faith, you lose future sales. Thanks for listening.
 
OK, I scoped out the Pinopolis FB page and this is what was said (not in response to my post, but in response to a question asked in a thread about some new pin bags):

"should be at our warehouse in a few days! It will take a bit longer due to holidays..."

So I asked which warehouse, US or Asia?
 
So. As you all may or may not know I broke my back a month ago. I have been in and out of hospitals and rehab. I have tried to keep working but things have been dropped. Including my updates.

We have taste of royalty in. In our hands. We are putting them on cards and packaging them. We will have them shipped as soon as we possibly can. If you would like a refund for the last classic cutout sets you can message me directly. We will always honor a refund.

My personal opinion, as a company that is relying on others to produce a product we sell, We can not sit on pins we do not have and not make others. There were several different issues that occurred during the production of these sets. From personal changes to approval issues. To Chinese holiday to postal issues. Hindsight, yes we should have cancelled the series and refunded but we heard so much from everyone when we did that with the dreamers series and diva series that we chose to continue with production. We had NO doubt the pins would be made. So we stuck with it and worked with Acme to finish these 2 series. Could it have been handled better, ABSOLUTELY. Have we learned from the experience. YES. we will no longer do pre-sales and we will only sell what is in hand.

That is my OPINION based on working for an amazing company that is truly striving to be better and stronger. We have an amazing team of people that are human and make mistakes. We are a strong family and really enjoy working with all of you.

We at Pinopolis/PinPics want to wish you all a very blessed Thanksgiving and beginning to a beautiful holiday season!

Kristi Sova

Sent from my SM-G965U using Tapatalk
 
dancecats said:
Is there an update on how @Pinopolis Ambassador is doing? I'm sending extra hugs, prayers, and pixie dust - but I haven't heard anything after the post that @pretty Omi shared with us and I'm hoping for some encouraging/positive news.
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Thank you so much!!! I have Physical therapy 3 days a week and hoping I can make it to the event next weekend!!! Hugs for you as all the prayers and love has truly helped!!!!

Sent from my SM-G965U using Tapatalk
 
Pinopolis Ambassador said:
So. As you all may or may not know I broke my back a month ago. I have been in and out of hospitals and rehab. I have tried to keep working but things have been dropped. Including my updates.

We have taste of royalty in. In our hands. We are putting them on cards and packaging them. We will have them shipped as soon as we possibly can. If you would like a refund for the last classic cutout sets you can message me directly. We will always honor a refund.

My personal opinion, as a company that is relying on others to produce a product we sell, We can not sit on pins we do not have and not make others. There were several different issues that occurred during the production of these sets. From personal changes to approval issues. To Chinese holiday to postal issues. Hindsight, yes we should have cancelled the series and refunded but we heard so much from everyone when we did that with the dreamers series and diva series that we chose to continue with production. We had NO doubt the pins would be made. So we stuck with it and worked with Acme to finish these 2 series. Could it have been handled better, ABSOLUTELY. Have we learned from the experience. YES. we will no longer do pre-sales and we will only sell what is in hand.

That is my OPINION based on working for an amazing company that is truly striving to be better and stronger. We have an amazing team of people that are human and make mistakes. We are a strong family and really enjoy working with all of you.

We at Pinopolis/PinPics want to wish you all a very blessed Thanksgiving and beginning to a beautiful holiday season!

Kristi Sova

Sent from my SM-G965U using Tapatalk
Click to expand...

Thanks for the update. Enjoy your holiday!
 
Pinopolis Ambassador said:
Thank you so much!!! I have Physical therapy 3 days a week and hoping I can make it to the event next weekend!!! Hugs for you as all the prayers and love has truly helped!!!!

Sent from my SM-G965U using Tapatalk
Click to expand...
Thank you for the update on your health. I hope you are well enough to attend next weekends event. I would love to see you again.
 
@bcol @chubs191

From Pinopolis on FB!

Look what’s shipping next week! Woohoo! A SUPER HUGE THANK YOU to everyone for all of your patience!

46684419_2167153513603733_6558613389696827392_n.jpg
46516376_2167153500270401_1444823068479324160_n.jpg


46518971_2167153533603731_8202401612732301312_n.jpg
46698307_2167153540270397_2287139010755166208_n.jpg



46514389_2167153570270394_714464893406806016_n.jpg



And I agree @bcol , they should send us something extra for this wait! :D
 
Yesssssss! Finally! I never got anything for the last two pins when extras were promised...

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chubs191 said:
Yesssssss! Finally! I never got anything for the last two pins when extras were promised...

Sent from my SAMSUNG-SGH-I337 using Tapatalk
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Neither did I. I’ll bet no one did.

It’s about bleeding time on these though. I’ll be glad to get my Aurora.


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Pinopolis Ambassador said:
Thank you so much!!! I have Physical therapy 3 days a week and hoping I can make it to the event next weekend!!! Hugs for you as all the prayers and love has truly helped!!!!

Sent from my SM-G965U using Tapatalk
Click to expand...
Thank you for the update on your health. It sounds like your physical therapy is helping and you're making progress. I'm sending you even more hugs, prayers, and pixie dust; you're absolutely going to get through this, stranger than you were before. Happy (belated) Thanksgiving and Holidays!
 
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