Disney Store UK October 10th release: Rapunzel + Three Caballeros

[Im gonna wreck it]

This is not disneys exceptional service they will be getting a really nice letter from me!

 

[jennisney]

Beyond a joke if having this much problems then why is the site still up why couldnt they of left the site as it was least it was working then


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If it has sold out they should cancel the orders and re release when the site is working so its fair! But they wont so URGH

 

[SwindonTinkerbell]

Good let the word be heard


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[Im gonna wreck it]

They don't even have the curtesy to respond to the comments on there website!

 

[sgtbilko]

What the hell is going on????

Just like Queen said. I cant order this pin on Disneystore.co.uk and I cant even call their customer service number!!

I tried via the German and French site too, but they only ship to their own countries plus Switzerland and Austria

Disneystore UK needs to get their grip together....seriously

 

[allottalaughs]

Wow this is seriously messed up. Like they didn't know this would happen? Way to CRUSH dreams Disney. Way. To. Go.

 

[jennisney]

I have to go to university now....im so dissapointed and mad about this ugh

 

[tankgirl_13]

Not sure I can keep this up for much longer! Disney you suck big time with this release!!! how could they mess this up soooooo badly!!

 

[moorhunhe]

I told them to fire those good fairies!

 

[SwindonTinkerbell]

Had hopes up a tad a min a go thinking i could check out as loading took forever but nope still cant check out


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[Im gonna wreck it]

I tried to leave a message and it said that the voicemail was full and I had been on the phone for 30mins and I had to hung up I'm so annoyed!

 

[IadoreWDW]

Wow 40 minutes. What a mess Disney. Really let me down this week.

 

[AgentOfAnarchy]

Living in the uk it is really hard to work on my collection I need the popular releases like everyone else but Tleast I don't actually collect tangled. I was so hoping to at least be a back up if Hollie didn't manage to get one I'm so sorry lovelies I stayed up but I'm shattered and hungry. I'm going to bed. I truly hope those that need it for there collections get it.

 

[laura_uk]

Its still in my basket is that a good thing?

It still says we only have 53 pins so do we even have either yet?

Shambles

 

[IadoreWDW]

I told them to fire those good fairies!

Omgosh was that you. It did make me laugh!

 

[SwindonTinkerbell]

I tried to leave a message and it said that the voicemail was full and I had been on the phone for 30mins and I had to hung up I'm so annoyed!

Least you got music they keep hanging up on me late coming online cant log in to account cant call cant check out what else will go wrong with this release


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[Im gonna wreck it]

They are going to get another call from me later and it's not going to be a polite call either!!! :soapbox:

 

[Queen]

Does anyone know if the checkout is down as a whole, or just for the Rapunzel pin? Also, does anyone know if the checkout being down is a 'recent occurrence'? (As in, it was working last night but isn't this morning).

I am both really disappointed and angry at this. Honestly, this is not acceptable- this is not the first time this has happened and they should of have learnt from their mistakes.

 

[SwindonTinkerbell]

Why couldnt they leave the site as it was least we could check out


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[moorhunhe]

I got them :shock:

 

[laura_uk]

Anyone still trying?

 

[Im gonna wreck it]

Disney could at least put a message on facebook to let us know what's happening and how they will sort it out!

 

[DitzyDreamer]

Why haven't they made a quick post to the facebook page just to let us know what's going on? We obviously don't have the time to refresh for the next five hours in the hope that something happens. I really hope they resolve this well, but chances of that are slim I know.

 

[allottalaughs]

Again, I will reiterate...I will lopsided trade for this pin. Pwease!

 

[Ryan-Pins]

This is absolutely disgusting. How can a firm the size of Disney have problems like this - and still go ahead with the release!? They knew about these problems LAST NIGHT.