DPF 10th Anniversary Giveaway #9 - Closed!
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- 4,292
- Location
- United States
Omg I loved reading through everyone’s stories! Our members on DPF are so generous and kind hearted, it makes DPF the best place to be.
Gosh I have so many stories and members (old and new) that I can list that have helped me on my journey. I hope they know how much I appreciate them. It’s hard for me to pick a favorite or a standout member experience so I will refrain from choosing.
I think my standout trading experience was with this amazing cast member I traded with last year. She was stationed at one of the Disney Vacation Club booths with a lanyard. Of course I approached her knowing I would get the spiel, but I actually enjoy talking to cast members and hearing what they have to say. I hate to take advantage of the fast pass perk so I usually only go on the tour 1-2 times a year, and I’ll remind them of that when they start. It makes me sad when people are dismissive of cast members. I’ve seen too many times guests wanting to trade with the CM being super rude or abrupt. They are people, not pin trading boards. At least acknowledge their existence and show gratitude.
Well this particular CM was amazing. We sat and talked for about 10 minutes, even after I let her know I had taken the tour a few months before. She still took the time to ask me about my pins and my Disney interests. I also got to hear about her history with the company and all the fun memories she made. After our interaction, she had me wait off to the side and brought back a cast exclusive pin and handed it to me. I was confused and thought she wanted me to admire her pin, so I handed it back to her and mentioned how awesome it was. She obviously handed it back and let me know it was for me to keep. I got a bit teary eyed at her gesture. It was less about the pin and more about how special she made me feel that entire time. Talk about great customer service. CMs like her are why I will continue to be loyal to the Disney company and continue to renew my pass. Every time I go to Disney my friends mention that experience, so it left a lasting memory with all of us!
Gosh I have so many stories and members (old and new) that I can list that have helped me on my journey. I hope they know how much I appreciate them. It’s hard for me to pick a favorite or a standout member experience so I will refrain from choosing.
I think my standout trading experience was with this amazing cast member I traded with last year. She was stationed at one of the Disney Vacation Club booths with a lanyard. Of course I approached her knowing I would get the spiel, but I actually enjoy talking to cast members and hearing what they have to say. I hate to take advantage of the fast pass perk so I usually only go on the tour 1-2 times a year, and I’ll remind them of that when they start. It makes me sad when people are dismissive of cast members. I’ve seen too many times guests wanting to trade with the CM being super rude or abrupt. They are people, not pin trading boards. At least acknowledge their existence and show gratitude.
Well this particular CM was amazing. We sat and talked for about 10 minutes, even after I let her know I had taken the tour a few months before. She still took the time to ask me about my pins and my Disney interests. I also got to hear about her history with the company and all the fun memories she made. After our interaction, she had me wait off to the side and brought back a cast exclusive pin and handed it to me. I was confused and thought she wanted me to admire her pin, so I handed it back to her and mentioned how awesome it was. She obviously handed it back and let me know it was for me to keep. I got a bit teary eyed at her gesture. It was less about the pin and more about how special she made me feel that entire time. Talk about great customer service. CMs like her are why I will continue to be loyal to the Disney company and continue to renew my pass. Every time I go to Disney my friends mention that experience, so it left a lasting memory with all of us!
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