New Pinpics - Adding a new pin

I just added my first pin using the new website. Here's a few observations.

I added the new Mickey DLR PTN pin. It seemed pretty easy, it was all on one screen. The source and attributes were just dropdowns. It was weird I HAD to chose retired or sold out or not. I'm sure it will sell out eventually, but to force a seleciton seemed odd. I noticed there was no attribute for "Spinner" to select (Which I don't think the old site had either.) So I only chose "Movement" and "Series." I uploaded the picture, it did not make me resize it, it just took whatever I submitted. I think it was 50kb, which is more than the old site would take. So less resizing in PowerPoint for me (that tool is easy to resize photos FYI.) So far, pretty normal. But here's where it changes.

They did not give me a list of other pins to see if it matched. They also did not automatically add it to the "new" section. Which makes me wonder if they want to review pin additions first, redo the pictures in different sizes for the "premium" crowd? I don't like that it isn't displayed in the "What's New" section right away. Sometimes I just learn of a pins existence there and have to scramble to the park to get the new pin. But now it has to wait for submission. Not terribly bad, but that is somewhat holding insider info. It's a private website, so they can do that. Probably just more of a moderation thing than a "ooo, lets see it before we tell everyone" kind of thing.

Still, I liked it when I could publish it and see it in the new section. Then if you had more info or you forgot something you could fix/add it. I went to the old site just to see if it popped up there, but nothing yet. If you want to trade/auction a pin you just added to the database I guess we have to call it "pending pinpics review" now, like patent pending or something. Lame.

I think they moderate the comments now before they are posted,that's all I saw before

Yeah, it's still not there. Bummer; I always like checking Pinpics for new pins. When I see people put up preview photos, or the new pins on the Disney site, I always want it to hurry up and get added to pinpics so I can add the ones I like to my wants list.

I've been wondering why all the MANY MANY previewed pins aren't there yet. I was thinking just maybe nobody has been trying to add since they're not sure about how the new site works... but maybe they've been getting added and are stuck in moderation limbo?

Pinpics are reviewing all pins that are added. I added a new Genie pin two days ago and they approved it today. I do wish that you can see the pins right away though. New site is great but I'm finding it difficult remembering all the search tags to find specific pins.

I bet that they will get people adding the same pins over and over, since you cant tell if someone else has already added it or not.

chroll said:

I bet that they will get people adding the same pins over and over, since you cant tell if someone else has already added it or not.

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That's what I was thinking, too. And it would be such a waste of time to add a pin that has already been added but is waiting to be posted.

Mark is partially right!! I got a letter after adding the Happy Haunts AP chaser, basically they are editing entries as well as ensuring that info is correct..Ie, they are proofreading the entry BEFORE it is submitted to the population so that no misinformation<I asked and you would be surprised at the number of folks whom complain if the sku isnt correct> so its also a building factor, the database redo it seems<or so a few birdies have told me> is not complete yet, so by holding the new submissions back it means they get added,
WHEN THE PROGRAMMERS ARE DONE WITH THEIR WORK.,
NO other nefarious reason, just cant have us adding in stuff when the techs are busy pushing buttons, so they wait until they are not working to add it in,,,,yes its possible that duplicates are created but they will not be added as each new addition is being verified..

I know this because the AP STR TRS license plate was added by myself and another member almost at the exact same time, i got a letter telling me so,,,, so be patient folks it may seem like long time, but its only a day or so,,,

Besides if your new pin is really that hot for trade, an extra day wont kill ya,,,,,

and give the techs some time, already some suggestions from the crowd here have been implemented by the staff there, so they are LISTENING , now can we be patient?

lucan444 said:

you would be surprised at the number of folks whom complain if the sku isnt correct

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I hate this terminology. It's not a complaint to expect that the information to be correct, and if it's not that it gets fixed. I don't think Pinpics wants to be putting out incorrect information, which means they have to accept hearing from people that "this is wrong." And that info should be welcomed, because it helps build a better site. If you put out there that it's a "negative" thing like a complaint, people stop trying to help. Which puts more responsibility of getting information on the admins and mods. They want less work, not more. If it takes who knows how long for a pin to get added, it's probably just easier "to let someone else do it."

now can we be patient?

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No, because if you want patience, you release the new site as a "beta" where everyone knows that there are many bugs, it's an information gathering time where feedback is critical to make sure you have covered everything, and it's going to take awhile to get things up to speed. You don't turn off functionality on the old site (I think someone said that you can't add pins on the old one) while the new one and the staff are not in a position to make sure that new pins are updated in a timely fashion, because it gives the appearance that the new site is what we're supposed to be using, which means it's beyond the Beta testing stage, and we're only a few tiny, little tweaks here and there from being ready. Which I'm sure anyone with any sort of IT background knows is not reality.

I don't say this because I am mean, or because I'm "out to get" Pinpics or because I'm buying into someone else's lies (what seems to be the new reason for dismissing users). But any entity has a small window to make an impression, and reading the replies here, you can tell people are so frustrated that if there was an alternative to using Pinpics they would have jumped on that boat, days ago. As bad, as it seems things are, I think how people are really feeling is even worse. This is the "I don't want to say anything bad, they're nice people" response. People are pulling punches. And as direct as I've been, I am too. Their uniqueness in the marketplace, and the loyalty people feel for using them for so long, buys them some time, but now people are running around talking about new forums and new pin sites. We're a unique group in that we care enough about Disney pins to go to some forum and talk about them. Other's passion will not run so deep. If the new site doesn't work for them, they won't use it, and they won't come back to check to see if it got any better. Heck, I'm not that far from that point. I don't want that for Pinpics. This is supposed to be their big day, but in real life you don't get points for effort. It either works or people move on.

Users are not the enemy, but I feel like we're being treated as such. People just want things to work. That's all. That's not being greedy or unfair (or no more than anywhere else has to deal with). The same expectations people have for Pinpics are the same as they would have for any website. And from my personal experience, I have never seen a website launch, including many free, hobby websites, in the manner that Pinpics has. So no, I'm not going to give them a pass, because I wouldn't do the same for any other site. And whether I or any other user puts forth their problems with the site or just sits on our hands being patient, doesn't change whether the errors exist or not. Being quiet, only denies the technical staff the opportunity to fix it. Maybe, errors are connected, maybe they don't even know about the error in the first place, maybe the project manager didn't consider all the things users did things. Users don't know.

I get that everyone involved on the technical side is beyond stressed out about the whole thing. My husband is a director of QA. Every three weeks, he's on pins and needles when the new release goes live, and then they scurry around like mice for the next couple of days when all the things that got missed, or someone didn't tell them was important, blow up. But they know, it's a process that NEEDS to happen. People just giving them kudos or not saying anything because they are silently waiting for things to get fixed, doesn't result in things getting fixed. They aren't mind readers. And some problems are just allowed to fester, until they REALLY blow up. And then sometimes...you have to "roll back." Let the old way continue to be the primary for awhile longer. It diffuses the situation for the user base, they continue to do what they're comfortable with. It's not exactly patience, but the result is the same; the technical staff gets the time they need. Yeah, the old site is still there, but for how long? I know part of my panic comes from not knowing. Are we all going to be using the new site only in one week, one month, end of the year?

New Pinpics can be a great site, but only if people are honest about where it is, what it needs and how long it is going to take to get it there. And users need to be kept in the loop. It shouldn't be Darryl's responsibility to say, "hey, this is what's going on with pin additions." That should be coming directly from Pinpics. "These are our issues, this is our timeline, this is a general plan of attack..." Keeping everything internal and "just wait" hasn't really worked for Pinpics so far.

This post brought to you, by a definite INTJ personality type. Something other personality types have a real problem with, especially those F's. I really don't want bad things to come Pinpics way, I really don't. If an INTJ didn't care, they wouldn't say anything at all.

lol. guess I have been away for all the fun talks. I sure am glad I was still able to sleep at night. I don't know what I would have done if I knew there was PinPic trouble. :sad: Oh wait. I would not care because pins are not what mikes my life happy or sad. I never need a pin. I like pins and I love Disney. All things Disney should b fun and for everyone. The trouble comes when people mix up hobby with job. Not that I am the most smart person here. But it seems easy to see that when money is the main object, things go south fast.