Tangled pin
Hi Guys
I sent an email to Disney today complaining about the availability of the new releases, about how their website wouldnt allow me to purchase the pins the moment they appeared, and how their new policy to only sell pins in selected stores was a big blow to me.
I was rather shocked to receive a telephone call about half an hour later from a Disney representative, who sympathised with the difficulties I had experienced. She said that Disney was still trying to guage demand for the pins, and that from what I was telling her, she felt that perhaps the pins should be sold in all stores. I also suggested the possibility of more stock being available in the online store. She was passing my email together with a report to someone higher within the organisation, and was told that I may expect a call from them again to discuss the situation.
They are obviously trying to collect data on demand, so if any of you did experience trouble, perhaps you may like to contact Disney, let them know what area you live in and why you had difficulties.
Hopefully, Disney will go back to selling the pins in all stores!