Frozen Disney Store Merchandise, What are you looking forward to? (Contains Spoilers)
I made the mistake of emailing a complaint to customer service at 3am (12PST) when the item went "up" but couldn't be purchased. I've since received two replies about the item being sold out. The first was: "I'm very sorry but the Anna and Else Limited Edition Pin - Frozen you are interested in purchasing is no longer available in DisneyStore.com." and the second email says "Regrettably the Anna and Elise pin was a limited edition item and it was only a few for purchase. The website at times has to catch up with the systems inventory. The pin does not say sold out on the web page however it will not let you place it in the bag because it is sold out." (in addition to the usual spiel of we can't predict popularity and we're sorry for any inconvenience).
Apparently none of the customer service people know who Elsa is yet. Else and Elise, lol. But it sounds like the official word is that they are sold out.
Apparently none of the customer service people know who Elsa is yet. Else and Elise, lol. But it sounds like the official word is that they are sold out.