PIN & POP PIN & POP Site Announcements & Ideas

I know we are discussing this in various places. I'm just going to say as a user it is impossible for me to generate results, I have confidence is truly complete for a variety of the pin items I have bought from Disney. Examples, can include things like the Magical Mystery pins, or larger merchandise collections that contain a variety of product types individual pins, mystery boxes, boxed or frames, etc. but I keep running into this scenario, due to the size and breadth of my collection in unanticipated ways. I end up searching through hundreds of pages in both search box generated results and "newly released" view of the full database to make sure that I don't miss something. I can spend hours trying to put together lists that will match my desired result, and I can tell when reviewing Trade Arcade tables, that even spending as much time as I have, my lists are incomplete.

It is easy to find a specific pin, or box when you know exactly what you are looking for (which is what I expect most people do). It is not easy to have confidence when the similar stuff you are looking for are spread across multiple Series, if you have truly found all of them. If there are additional Series that for some reason didn't come up in your result (didn't know the right terminology, search parameters were too strict, etc). You found 8, but there are actually 11. Because you *don't* know what all you are looking for, and expecting the database will direct you to fill in gaps in your knowledge. Especially, when you are new to pins. Or even if you are old to pins trying to look back 20 years at something you didn't pay close enough attention to at the time and now are trying to figure out what you are still missing.

I am trying to find solutions that will save me hours of searching, and reviewing pages of results and still end up feeling like I'm missing stuff. Not simply to save a click from having to go into the details page and click a link there. How many 5-pin mystery pouch sets (Pixie Plush, Munchlings, Disney Mascots, etc) has Disney sold and what are they, if a person wanted to collect all of those (instead of collecting by a movie, character or attraction)? I have no idea, but getting an answer to that question is time consuming and frustrating.

Ajk said:

Thanks @Chris Nickols . That certainly makes sense to me. FWIW, it differs from what I am hearing from others. So it sounds like the communication part is the big needed/pending piece, even within P&P. What you describe as series aligns with what I have seen and understood. I had been hearing that was going to be moved down to the set level and Series was going to be changed to be a conglomeration of Sets, such as the example Hope gave above with the potential change to those mystery series. Glad to hear the current Series (and set) design is remaining the plan. Now I just need to convince someone to break all the mystery sets from the upcoming WDW 25th event into separate Series which is what started this whole discussion.

Click to expand...

I think Hope brings up a valid need and it's a gap that we have in our current structure. There has been a lot of discussion internally about how to properly address these gaps and we'll continue to add new functionality or change existing functionality to better meet the need - for instance, the tagging system is one place that we'll soon be changing to bring it in more in line with how it's being used (as opposed to how I originally assumed it would be used).

I think it's important to view P&P as an unfinished, iterating platform. We're building and changing based on what we learn from the community and how Disney (constantly) changes things in the pin market. Constant change at a fast pace with limited communication is probably where I'm professionally most comfortable but it definitely can create more headaches than it needs to and my communication both internally and externally could absolutely be better. Fortunately, keeping order of the chaos is one of the areas that our Mod team does an unbelievably amazing job at.