2013 Fairytale Designer Collection
Shivatopia
Aeon of Macalania
- Messages
- 1,650
- Location
- SF Bay Area
Thank you everyone for the support and ideas, I really appreciate it I called the Disney Store on my lunch break at work because it was just bugging me so much, and I spoke to the manger there whom I have known for about four years now. She was very understanding and she let me go back to the store and exchange for a new one! This one doesn't have perfectly rooted lashes, but that is something I can overlook in comparison to the horrendous smudge.
Here's a side-by-side of the two:
Such a relief to have it all taken care of. It would bug me no matter what, but with Snow being one of my top favorites I wouldn't be able to live with knowing that smudge was there.
I'm so glad that you were able to get a new and unsmudged DFDC Snow White with minimal trouble! I wouldn't be able to live with that either, since Snow White is my top favorite princess.
This makes me nervous with the doll set pre-orders. If a doll with a smudged face like this could pass all the way to selling at the retail stores, can you imagine the potential quality issues that may happen with the dolls that have not been looked at since being packaged at the factory?!? Since it does not appear that the DFDC princess dolls have the back stamp reflecting the edition/CoA numbers, I would totally and unashamedly ask for them to take a current 2013 Classic Snow White doll and put on some eyelashes on her for me to redress with the DFDC gown. I don't care about her DFDC hairdo. I'm sure they would probably not do that for anyone (after all in the USA, they were not willing to produce and ship out new shoes for anyone with glass slipper problems with their 17" LE Cinderella doll), but I would still ask and make a big stink!